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Customer Experience Pro: Warranty, Orders & RMA

Listing for: Austin Cutlery & Tool
Full Time position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR

Job Description & How to Apply Below

Austin Cutlery & Tool in Georgetown, TX is looking for a Customer Experience Coordinator to be the first voice customers hear and the first face visitors see. You will work closely with our Customer Experience Manager, the warehouse and shipping team, and finance, supporting premium culinary brands including Cangshan Cutlery and New Star Food service.

In this on-site role, you will own warranty claims, assist with order inquiries, process RMAs in SAP S/4

HANA, deliver exceptional customer

Consider building your career as a Customer Experience Pro:
Warranty, Orders & RMA at Austin Cutlery & Tool.

Are you ready to take on the Customer Experience Pro:
Warranty, Orders & RMA role at Austin Cutlery & Tool?

We would love to welcome a new Customer Experience Pro:
Warranty, Orders & RMA to our group in Georgetown, TX, United States.

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