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Senior Customer Care Specialist - Solar & Warranty

Listing for: BMI Suomi (Icopal Oy, Icopal Katto Oy, Ormax Tiilikatot)
Full Time position Listed on 2026-11-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 48000 - 66000 USD Yearly USD 48000.00 66000.00 YEAR

Job Description & How to Apply Below

GAF Energy seeks a Customer Care Representative II in Georgetown, TX to provide elevated support for homeowners and contractors, handling complex inquiries, coordinating warranty/service requests, and collaborating with Field Operations, Scheduling, and Technical Support teams.

The role emphasizes empathy, fast-paced problem-solving, and a customer-first approach, with focus on achieving high First Contact Resolution and accurate CRM documentation.

We are currently recruiting a Senior Customer Care Specialist
- Solar & Warranty for our team in Georgetown, TX, United States.

Step into the Senior Customer Care Specialist
- Solar & Warranty role at BMI Suomi (Icopal Oy, Icopal Katto Oy, Ormax Tiilikatot) in Georgetown, TX, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements

10+ Years work experience
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