Crisis Clinician, Mobile Crisis Outreach Team

Crisis Hotline: | Appointments or Services:

MCOT services are community-based and available 24 hours per day, every day of the year. The Crisis Clinician utilizes the most effective, least restrictive approaches and evidence-based interventions until the crisis is resolved or the individual is transitioned into a more clinically appropriate environment.

Our Vision is Healthy and Fulfilled Lives, and MCOT provides expedited access to care in critical situations, as an essential mobile provider of crisis services for children, adolescents, and adults experiencing a behavioral health crisis. The MCOT case manager dispatches to the location of the individual experiencing a behavioral health crisis, including schools, emergency rooms, homes, and BTCS clinics, to provide crisis intervention, screening, referral, relapse prevention, and follow‑up services.

Our Mission is to continuously improve the health and independence of the person we serve, and in addition to ready access to care in the time of crisis, MCOT also provides follow‑up services which may include case management, individual and group skills training, Person‑Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services.

Within the crisis continuum, the MCOT Crisis Clinician responds when called upon to support emergent and urgent crisis needs. Leveraging skills in de‑escalation and safety planning, MCOT works collaboratively with the individual in crisis to assess the need and develop a plan for next steps. As a crisis response team, MCOT collaborates with law enforcement, the medical community, schools, families, and social service agencies, demonstrating strong knowledge of the principles, methods, techniques, and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis.

• Provides empathetic active listening and de‑escalation
• Engages in person‑centered safety planning, utilizing critical thinking and solution‑focused problem solving
• Ensures crisis follow‑up and relapse prevention occurs, providing support once the crisis has resolved
• Communicates effectively with people and families from diverse cultures and socio‑economic backgrounds
• Facilitates and coordinates placement
• Partners with families, first responders, schools, hospitals, and community agencies
• Demonstrates skills and expertise using integrated computer database programs to access files and document services as well as the ability to organize and prioritize work assignments
• Works independently, collaboratively within a team and assumes a flexible work schedule
• Assumes rotating on‑call responsibilities, including after‑hours, weekends, and holidays. A daily stipend is offered for each day of on‑call
• Cross‑trains to support crisis programs as needed, including Youth Crisis Outreach, Diversion Center, Adult Crisis Respite, Youth Therapeutic Respite, and 911 Dispatch

Location:

Burnet and Williamson County

Hourly Salary Range: $24.23 – $37.98

• Up to $3.50/hour – Previous crisis experience
• Up to $2.00/hour – Previous experience in similar role with a community center in Texas
• Up to $4.00/hour – Tenure with BTCS
• .75/hour – Bilingual
• $1.00/hour – Masters Degree in Human Services
• $1.00/hour – Advanced Licensure
• .50/hour – LCDC Licensure
• $1.00/hour – Williamson County Crisis Team
• Eligibility for $200/month Service Delivery Incentive Award
• $2.00/hour – Evening
• $4.00/hour – Night
• $30/day – On Call

• Minimum Qualifications
  :
  • Bachelor’s degree in a human services field, comprehensive knowledge of mental health diagnoses, ability to work as a team member within a fast‑paced, recovery‑focused environment is essential
  • A minimum of two years of case management experience is required
  • Must have a valid Texas Driver’s License and maintain approved drivers status throughout employment
  • If the degree is not in a human services field, a minimum of 24 college credits in a human services field are required
• Preferred Qualifications
  :
  • Master’s degree
  • Pursuing clinical licensure in counseling, behavior analysis, family therapy, social work or a related field
  • Licensure as a Licensed Chemical Dependency Counselor (LCDC)
  • Bilingual in ASL or Spanish preferred; experience in providing concurrent documentation preferred

Administration: 1009 North Georgetown Street, Round Rock, Texas 78664

Bluebonnet Trails Community Services is a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), and complies with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d) and related regulations. Our Title VI Plan can be viewed here.