Health Information Management Clerk

Job Summary

A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws.

Director of Health Information Management (HIM)

Non‑Exempt

High school diploma or equivalent required.

• Excellent oral and written communication skills
• Computer skills and knowledge of computer software
• Familiarity with organization and functions of each hospital department
• Ability to problem‑solve effectively and handle stress in a positive manner
• Maintain harmonious relationships with nursing personnel, medical staff, hospital administration, and all hospital departments

• Ensures appropriate Emergency Room charts have EMS reports attached timely.
• Responsible for helping all customers that come to the window in a timely and courteous manner.
• Preps charts for scanning according to the productivity standards.
• Scans medical records according to the daily productivity standards as appropriate.
• Performs quality control checks on previously scanned reports as deemed appropriate.
• Maintains HIPAA standards at all times.
• Receives calls to the department and routes them accordingly.
• Analyzes assigned records time permitting.
• Log all records in designated log book that have been shredded.
• Reviews all patient requests for Patient Portal access.
• Performs other duties as assigned.

• Standing, sitting, walking, bending (45‑90 degree angles) are required
• May require stair climbing and lifting objects
• Reading and writing as appropriate to medical documentation for the review process
• Speech, hearing, and visual acuity are necessary in order to perform job functions
• Work involves mental alertness
• Excellent prioritization and organization skills

Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people.

We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Entry level

Part‑time

Health Care Provider

Hospitals and Health Care