Front Desk - Part Time

Join to apply for the Front Desk - Part Time role at Touchmark in Georgetown, TX.

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass.

Touchmark at Georgetown, located on 13 beautifully landscaped acres just north of Austin and south of Sun City, is the newest addition to the Touchmark family, backed by more than 45 years of senior living experience.

Our vibrant community offers a full continuum of care, including Independent Living, Assisted Living, and Memory Care, all designed to support residents in living The FULL Life—on their terms.

With thoughtfully designed indoor and outdoor gathering spaces, inviting terraces, and a strong focus on connection, wellness, and lifelong learning, Touchmark at Georgetown provides a welcoming environment where residents and team members alike can thrive.

As the Front Desk Associate, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a “go‑to” person for residents, guests, and team members who have questions or need assistance.

By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of your community.

• Answer and monitor phone lines and direct callers accordingly.
• Exhibit a high level of competency regarding Disaster Manual, including emergency systems, nurse calls, alarms, detection, sprinklers, water/gas mains locations, and trouble alarms.
• Escort emergency services personnel to the location of an emergency.
• When Assisted Living is unable to respond to a resident emergency, Security will respond.
• Perform security rounds covering the entire expanse of the interior and exterior grounds of Touchmark at Georgetown.
• Complete daily shift report prior to end of shift.
• Communicate via email on all building and resident issues and concerns.

• Has a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion) and a desire to model these values.
• Possesses a high school diploma or equivalent.
• Be excellent at handling multiple tasks simultaneously.
• Willing to handle duties such as answering the telephone promptly, monitoring emergency pendants and pull cords, and ensuring common areas near the front desk are clean.
• Has working knowledge of Microsoft Office applications and basic office equipment.
• Can maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors.

• Paid time off.
• Retirement plan.
• On‑Demand Pay allowing you to access your pay as you earn it.

We’re looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

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