Concierge

Overview

Join to apply for the Concierge role at Grand Living
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Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Their people deliver unparalleled personal service in every engagement.

• The Concierge is responsible for enhancing the overall Resident experience by serving as the first point of contact for a variety of support and administrative needs.
• Perform clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and fellow team members.
• Work under the direction of the Business Office Manager in accordance with Community’s standards, processes, procedures, practices and philosophy.

• High School Diploma or GED, required.
• Customer service experience in the senior housing field, preferred.
• Ability to read, write and understand the English language in order to communicate with residents, family members, peers, employees, and vendors.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds.

For the Concierge, we offer competitive compensation and a full benefits package for full-time employees including:
1) Paid Time Off (PTO) program offering 120 hours in the first year, increasing to 160 hours in the second year;
2) affordable insurance options for medical, dental, vision and more;
3) a 401(k) with a 4% company match on a 5% contribution;
4) automatic life insurance and AD&D coverage with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living provides a high-end upscale environment with amenities such as exquisite cuisine and free employee meals (eligibility requirements apply). Grand Spa & Fitness facilities are available for use at designated times.

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren’t just accepted, but celebrated.

• Entry level

• Part-time

• Other

• Hospitals and Health Care