Business Office Director

The Monarch at Cedar Park:
Business Office Director

We are seeking a compassionate, organized, and motivated Business Office Director to join our Assisted Living and Memory Care community as a key leadership position responsible for overseeing the business office operations while supporting our mission of providing exceptional care to our residents.

This is a great opportunity for someone looking to grow into a management role. While prior experience in senior living or business office management is helpful, we are willing to train the right candidate who brings strong administrative skills, attention to detail, and a positive, team-oriented attitude.

• Oversee daily business office operations, including billing, accounts receivable/payable, and resident financial records.
• Manage payroll processes and assist with benefits administration.
• Support human resources functions such as onboarding, personnel file maintenance, and compliance documentation.
• Ensure accurate record‑keeping in accordance with company policies and regulatory requirements.
• Serve as a professional and welcoming point of contact for residents, families, and team members.
• Collaborate with the Executive Director and leadership team to support overall community operations.
• Code all invoices for payment.
• Verify the appropriate approvals on all invoices.
• Provide vendor information to the Accounting department.
• Batches weekly invoices for payment.
• Audit expense reports and petty cash reconciliations.
• Provide month‑end close accruals to Accounting department.
• Respond to all vendor inquiries.
• Adhere to the weekly accounting cycle.
• Enter post ancillary charges/fees into billing system.
• Assist General Manager in reviewing resident bills and file maintenance.
• Distribute resident bills in a timely manner.
• Demonstrate an understanding of the components of an accrual‑basis financial statement.
• Analyze variances in departmental payroll vs. budget.
• Understand capital expenditure vs. financial statement expense.
• Analyze revenue by product type.
• Assist General Manager with annual budget process and monthly financial analysis.
• Pull hours from time clock and export to payroll grid.
• Make necessary approved payroll edits in a timely manner.
• Monitor and control employee time punches and payroll checks.
• Export time sheets from payroll system and ensure proper recording into the payroll grid.
• Process changes in employee status, monitor payroll check disbursements, and archive payrolls at end of each cycle.
• Act as a point of contact for all HR‑related matters, fielding team member relations issues and working with the General Manager to resolve them.
• Interpret policies and procedures related to Human Resources and communicate them proactively to employees.
• Oversee benefits management at community level, assisting in open‑enrollment, benefits communication, and orientation for new hires.
• Maintain accurate team member files and employment records.
• Administer the recruiting process for new hires.
• Ensure regulatory and legal compliance for all employment‑related matters.
• Handle workers’ compensation administration for the community.
• Follow all emergency procedures and understand all safety practices.
• Communicate effectively with the General Manager and other staff.
• Immediately advise relevant staff of changes in a resident’s physical or mental health.
• Review Concierge hours and attend monthly meetings with Salus Coach.
• Participate in the monthly Manager on Duty coverage.

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Experience in an administrative, accounting, HR, or office management role preferred.
• Strong organizational skills with excellent attention to detail.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency with basic office software and ability to learn new systems.
• Desire to learn, grow, and take on leadership responsibilities.
• 3 to 5 years of progressive experience in office management required.
• Physically able to bend, reach, sit for extended periods, push and pull, and lift up to 40‑50 pounds if necessary.
• Successful completion of bookkeeping/accounting courses is helpful.