Senior Animal Care Specialist

Reporting directly to the Operations Manager, responsible for providing care to animals within the Williamson County Regional Animal Shelter, by providing a positive quality of life to the animals, customer service to potential adopters, providing supervision to Animal Care Specialists and maintaining a clean and safe shelter at all times. Level II of II in Animal Care Specialists.

• Assists with delegation and monitoring of animal care tasks
• Supervises, trains, directs, and provides feedback on daily tasks of Animal Care Specialists, Volunteers and Community Service workers, and assists as needed
• Assists with delegation and monitoring of Animal Care Specialists tasks, and provides disciplinary actions under guidance of the Operations Manager
• Oversees the general maintenance and cleanliness of the facility and ensuring laundry and feeding utensils are properly cleaned and sanitized
• Supplies food, water, toys, clean bedding, socialization time, and routine enrichment care
• Offers assistance to potential adopters with the animals, answering questions, transporting animals to and from kennel areas, and assessing likelihood of matches for adoptions
• Performs customer service duties related to the intake and processing of animals for impoundment, adoptions and redemption
• Administers routine well-being checks of all animals, documenting any concerns and communicating to Operations Manager for follow-up
• Assists medical staff with medical workups and vaccinations of animals
• Socializes fractious animals to help them become adoptable, and assist with behavior modification plans as written by the Animal Behavior Coordinator
• Restocks cleaning and animal care supplies throughout the facility as needed
• Utilizes shelter software to record and communicate information about animals, including up-to-date medical and behavior histories
• Helps identify animals that are candidates for outside rescue organizations or foster care
• Transports animals to other facilities, as needed
• Makes operational decisions in absence of Operations Manager
• Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership
• Performs special duties, and oversees special projects, as assigned

• Reports directly to – Operations Manager
• Direct Reports – Yes, Animal Care Specialists

• Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions
• Position requires grasping, repetitive hand movement, and fine motor coordination
• Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance, and exertion of up to twenty-five (25) pounds of force to move objects
• Ability to hear and/or see alert cues regarding animal and staff security

• Work tasks are conducted indoors and outdoors
• May work outside in inclement weather, including extreme heat, cold and wet conditions
• Frequent handling of animals, including contact with waste and blood
• Exposure to unpleasant smells and a noisy and wet environment associated with a shelter
• Frequent exposure animals that are agitated or injured that may attempt to bite or scratch

• Flexibility to work evenings, weekends, and holidays is a schedule requirement
• May be deemed essential personnel for emergency situations, at discretion of Director

• High school diploma/degree and one (1) year of experience working with animals in an animal hospital, shelter, or related animal facility; OR an equivalent combination of education and experience
• Demonstrated customer service and communication skills
• Demonstrated experience in a lead, training, or…