Host, Restaurant​/Food Service, Server​/Wait Staff

Job Description Title

HOSTPERSON

Restaurant Manager

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• Manage Reservations and Walk Ins to seat as many people as possible.
• Manage seating chart and staggered seating when necessary and work as a team with servers at all times.
• When immediate seating is limited, record guest names and number of people in party.
• Politely find party when table become available.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu, place setting and inform them of their server’s name. Inspect table for proper presentation and completeness.
• Relay messages/hand off chit to servers and bus persons as needed.
• Thank guests as they leave and invite them to return.

• 1 year host experience required.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to communicate clearly and effectively.
• Must have exceptional grooming habits.
• Requires outgoing personality, warm, friendly demeanor.