Shift Lead- Weekdays and Weeknights

Tips average additional $3-$5 per hour in addition to base pay

Full Time

Georgetown, TX

Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way.

What began as a pair of blenders, a patio table, and a fridge has flourished into a 300-unit operator and franchisor of the leading fast casual restaurant concept.

• Tips:
  We offer a competitive hourly wage plus credit card + cash tips!
  Tips average additional $3-$5/hr
• Advancement Opportunity:
  Our Playa Bowls training program will allow you to develop your skills and grow in your career!
• Fun Environment:
  We are always dancing, smiling & having lots of fun!
• Playa Discounts:
  If an employee is working, they receive one free bowl during their shift & if they're not working, they receive 30% off! Win-win!

You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As aShift Leader,you are considered an extension of management and may be trusted with the shop during times in which the management is not present. Shift Leaders should be comfortable delegating tasks and should excel at doing such in a manner that prioritizes the needs of the shop.

If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

• Manage and maintain the quality of food, discarding product when necessary
• Delegate work to employees in an appropriate and responsible manner
• Responsible for leading opening and closing shifts
• Manage and issue refunds
• Solve customer issues in a polite and professional manner
• Manage and record inventory levels throughout the shift and at the end of the night
• Count the register, safe, and deposit
• Communicate effectively with management regarding any issues throughout the shift
• Ensure that all tasks are completed in a timely manner and in accordance with company standards
• Lives the Playa Bowls mission, purpose, and values

• Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
• Ability to lead by example and adhere to company policies to foster a positive and collaborative work environment and support team development.
• Proven ability to remain flexible and adaptable in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.
• Skilled at prioritizing multiple responsibilities simultaneously, such as managing team productivity and assisting with customer service.
• Clear and effective communication with team members, managers, and customers with the ability to delegate tasks and provide instructions concisely.
• Ability to stay composed and think quickly under pressure, handling disputes or challenges among team members or customers professionally and calmly
• Demonstrate empathy, understanding and active listening skills when addressing concerns or ideas towards team members and customers
• Ensuring adherence to food safety standards and operational protocols and monitoring team performance to ensure quality in product preparation and presentation

• Must be available to work 5 shifts a week, minimum of 30 hours a week
• Must be available weekends but expected to work as the business dictates
• Must…