Sales Support Representative Job Georgetown area,Texas USA,Sales

Job Details:

Job Location:

Georgetown, TX 78626, Position Type:
Full Time, Enflite believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the individual nor the organization to only the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Position Summary:

The Sales Support Representative works closely with the Sales Team to manage and develop existing customer accounts and support sales growth. This position focuses on marketing and sales support while helping manage the front-end sales process. The role is responsible for building long‑term customer relationships by providing exceptional support and developing a strong understanding of the company, the aviation industry, and our product capabilities.

The ideal candidate is interested in using this position as an opportunity to develop their sales experience and grow into a Sales Representative role.

Essential Functions:

Provide administrative and office support to sales and other functional departments
Process purchase orders and customer order changes accurately and timely
Monitor customer order shipments: provide status updates on ship dates and tracking information to customers
Build and maintain relationships with customer base by providing excellent customer support and listening to customer requirements and needs
Accurate and timely responsiveness to all customer communications
Interact directly with internal departments in support of the customer
Collaborate with sales representatives to prepare sales proposals and presentations
Calculate pricing and develop formal quotations following established processes
Possess effective time management skills with ability to juggle multiple customers and tasks at one time
Train Sales Team on ERP and CRM software
Identify and implement process improvements to streamline sales operations and increase efficiency

Qualifications:

Job Specifications (Knowledge, Skills, and Abilities):

Ability to set priorities, meet deadlines, and multitask
Excellent organization skills with strong attention to detail
Excellent teamwork skills and a high degree of initiative required
Excellent communication, both written and verbal
Effectively problem solve, prioritize, and follow through on assignments and projects
Work independently and possess a high level of self-motivation and initiative
Must be proficient with MS Suite (Word, Excel, Outlook)
Experience in ERP/MRP systems preferred
Experience in CRM or other customer databases preferred

Education, Certifications and

Experience:

High School Diploma
BA/BS degree in a related business or aerospace field preferred
3+ years of experience in office administration preferred
Sales, Marketing, or Account Management experience preferred

Company Benefits:

Medical, dental, vision insurance with generous portion of premium paid by Enflite
401(k) with company match
Life insurance, disability insurance
Paid time off (PTO, sick time, company holidays)
Annual discretionary bonus eligibility
Fun activities each month (past events have included cookouts, baking competitions, cornhole tournaments, water balloon fights)

Physical Demands and Work Environment:

Working conditions are normal for that of a manufacturing/machine shop/office environment.

All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.

Please note this job description is not designed to cover or contain a comprehensive…