Maintenance Service Tech

Maintenance Service Tech – Georgetown, TX

Job Location:

Georgetown Heights – 468 Northwood Drive, Georgetown, TX, USA

Job Summary:

The role is responsible for performing maintenance and repair tasks for a portfolio of Build to Rent communities, ensuring they are in excellent condition and meet the highest quality standards. The technician will respond to service requests, troubleshoot issues, and perform necessary repairs to maintain resident satisfaction and uphold the company's reputation for excellent service. We offer great benefits including a lunch allowance and free telemedicine for you and your family.

• Conduct scheduled quarterly and seasonal preventative maintenance
• HVAC system check and filter replacement – Quarterly
• Change out smoke detector batteries – Quarterly
• Irrigation settings – Seasonal

• Respond promptly and per work order turn requirements to service requests from residents and address reported issues efficiently
• Diagnose and repair minor and major maintenance issues
• Notify the Service Coordinators immediately if you cannot make the repair or need material to do so

• Complete necessary scheduled pre-move out inspection and move out inspections
• Complete necessary scheduled move in orientations
• Ensure homes are ready for the market by meeting TBD quality expectations, within the budget and allowed time
• Direct contact with trade/vendor to assign turn work orders

• Maintain accurate records of all maintenance and repair activities, including work orders, materials used, and hours worked
• Provide detailed reporting to the Service Coordinators on completed tasks and outstanding issues

• Interact with residents in a professional and courteous manner, addressing their concerns and ensuring their satisfaction with the service provided
• Provide a high level of customer service, seeking proactive ways to support our residents and onsite team members

• Monitor and request necessary supplies, tools, and equipment for maintenance and repair tasks
• Ensure that the inventory is well maintained and organized

The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. Other duties may be assigned as necessary.

• High School Diploma or GED required
• 6 years experience in service roles – residential real estate preferred
• 1+ years of management experience required
• Must have a valid driver’s license, valid insurance, and reliable work transportation
• Experience with HVAC, Maintenance level Electrical, Basic Plumbing, other general maintenance
• Knowledgeable of codes, municipal by-laws, inspection, estimating, and planning
• Working knowledge of Microsoft Office and high level of proficiency with handheld smart device (iPad, etc.)
• Universal E.P.A. certification required
• Experience working with Lennox HVAC Systems preferred
• MPO Certification preferred but not necessary

• Typical work schedule, Monday through Friday, and after hours as requested
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to sit or stand for long periods of time Ability to move around work environment including stairs and construction sites
  
  Lift or move items up to 50 pounds
  
  Ability to communicate effectively through written and verbal communication in English Reliable transportation that meets job responsibilities
  
  Valid Texas Driver’s License Maintain at least minimum car insurance required by Texas law

  Wan Bridge is an Equal Opportunity Employer.