Victim Assistance Coordinator - County Attorney

Reporting directly to the Chief Victim Assistance Coordinator, responsible for assisting victims and their families involved in adult misdemeanor and juvenile criminal cases, ensuring victims are afforded their rights throughout the criminal case process. Prepares and provides various information, access to resources, and guidance through the criminal justice system. Assists with Protective Order inquiries and participates in interviews with the prosecutor and applicants.

• Communicates frequently with victims and their families to inform them of their rights, follow up on the status of their case, and answer questions regarding court settings, restitution issues, crime victim’s compensation, and other general questions
• Serves as the liaison between the victim and prosecutor
• Performs case entry into database for new criminal cases and Protective Orders
• Provides victims and their families counseling referrals
• E-Mails packets of information to victims and their families, including restitution forms, victim impact statements, referrals, etc.
• Assists prosecutors in preparing the victim to testify by reviewing expectations and questions that might be asked during court proceedings, and addressing any concerns
• Assists with various legal processes, including but not limited to intake, pretrial, dockets, hearings, etc.
• Meets with Protective Order applicants and prepares appropriate paperwork for the application process
• Processes and forwards victim’s paperwork to appropriate agencies
• Processes returned mail from the victim
• Attends monthly meetings with the Children’s Advocacy Center
• Assists with notarization when needed
• Communicates frequently with crime victims, families of crime victims, witnesses, attorneys, local law enforcement agencies, county personnel, and the general public
• Attends court at a satellite location, if needed

• Attends all meetings and trainings, as required
• Performs special duties as assigned

• Reports directly to – Chief Victim Assistance Coordinator
• Direct Reports – No

• Position involves prolonged sitting at a workstation, visual examination of documents, reaching, walking, twisting, bending, standing and occasional lifting/carrying

• Work is primarily indoors in an air-conditioned environment
• Regular travel between work sites as required
• Interaction with persons accused or convicted of crimes
• Accompanies victims and families to court for court appearances

• Work outside of the normal office hours (Monday-Friday 8 a.m. to 5 p.m.) may be required
• May be deemed essential personnel in the event of an emergency
• Regular attendance is required

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

• High school diploma or equivalent and four (4) years of social work, criminal justice, or related experience; OR an equivalent combination of education and experience
• Working knowledge of Microsoft Office Suite

• Valid driver’s license

• Texas Crime Information Center (TCIC) certification
• Criminal Justice Information Services (CJIS) certification
• Texas Notary Public Commission

• Vocational/Technical diploma or certificate
• Bilingual:
  Spanish

• Working knowledge of Odyssey, Adobe, Jabber, Doc Hub, SharePoint, and Digital Evidence Management System (DEMS)

Employment is contingent on passing…