Receptionist, Administrative​/Clerical

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H&R Block is a leading tax preparation and financial services company dedicated to helping clients stay organized, planning for their personal and business finances, and achieving peace of mind. As a receptionist, you will be the first point of contact for clients, answering phones and greeting guests with a friendly, inviting demeanor that reflects our commitment to quality service.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels they belong.

As a seasonal Client Service Professional/Receptionist, you will focus on wowing clients now and in the future. You will answer phones, greet clients, match them with the best‑suited tax professional, schedule appointments, and ensure all client needs are met during service—whether in person, on the phone, or virtually.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Help to ensure all client needs are met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with the ability to use Microsoft Office

We believe and invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan

At H&R Block we remain committed to building a connected culture—trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and surrounded by colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Seniority level:
Not Applicable

Employment type:

Full‑time

Job function:
Administrative

Industries:
Retail