Tennis Instructor

Job Title: Tennis Instructor

Department: Residential

Reports to: Tennis Director

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

The Tennis Instructor teaches tennis to members at all skill levels--from beginners to advanced players. In addition to lessons, the instructor may assist with pro shop operations and facility management.

• Assist in developing facility operations manuals, policies, and procedures.
• Report incidents or accidents to Tennis Director or Facility Manager.
• Support monthly client report development and submit paperwork/financial reports.
• Assist with facility maintenance, preventative maintenance, and repairs.
• Maintain monthly inventory of tennis supplies, equipment, and products.
• Write articles or press releases when applicable.
• Participate in staff meetings and training to understand services, products, and programs.
• Provide excellent customer service; monitor guest feedback and follow up on requests.
• Ensure facility access is limited to members and authorized guests; uphold guest policies and collect fees.
• Maintain deep knowledge of tennis game intricacies.
• Patrol and maintain cleanliness of courts and surrounding areas regularly.
• Manage court reservation system to ensure smooth traffic flow.
• Provide instructional services: private/semi-private lessons, small groups, clinics, team coaching, tactics, and strategy.
• Assist in coordinating social and competitive events, including tournaments.
• Implement tennis programs for adults and juniors.
• Oversee pro shop and retail functions, if applicable.
• Submit lesson and sales documentation to Tennis Director or Facility Director.
• Maintain up-to-date and attractive bulletin boards.
• Attend staff and facility meetings.
• Promote the facility and amenities to potential members.
• Perform other duties as assigned.

• College degree or equivalent work experience preferred.
• Previous Tennis Pro experience preferred.
• Strong, experienced tennis player.
• Teaching certifications from USTA or USPTR preferred.
• Strong team player with excellent customer service skills and work ethic.
• Well-organized and able to manage multiple tasks simultaneously.
• Energetic, enthusiastic, motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written communication skills.
• Proficient with computers and office equipment.
• Physical ability to stand for long periods, stoop, kneel, crouch, bend, walk, talk, and use hands.
• Awareness of proper body mechanics to prevent injury.
• Ability to lift up to 25 lbs.
• Flexible work hours including nights, weekends, and holidays.

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive,…