Overnight Valet Attendant - Rising Fawn, GA; Cloudland Resort

Position: Overnight Valet Attendant - Rising Fawn, GA (Cloudland Resort)
Location: Rising Fawn

Overnight Valet Attendant - Rising Fawn, GA (Cloudland Resort)

Position summary and core responsibilities derived from the original description.

Overview

The Valet Attendant provides excellent customer service by safely parking and retrieving vehicles, creating a welcoming guest experience, and following safety and company procedures. This role requires professional interaction with guests, teamwork, and adherence to policies.

Primary Objective

Provide friendly, efficient, and safe valet services while ensuring the security of guest vehicles. Greet guests, assist with vehicle drop-off and pick-up, manage traffic flow, and answer questions professionally.

Duties And Responsibilities

• Vehicle inspections:
  Check for damage and record vehicle details on claim tickets.
• Safety:
  Safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines.
• Compliance:
  Clock in/out for shifts and breaks on time, and report tips accurately.
• Housekeeping:
  Keep the valet area clean, organized, and presentable at all times.
• Customer service & teamwork:
  Handle guest concerns politely, solve problems quickly, and support a positive team environment.
• Attendance & professionalism:
  Arrive on time, in full uniform, and ready to work. Follow all company rules and policies.
• Additional duties:
  Assist with other tasks as needed to support daily operations.

Qualifications

• Education & Experience:
  
  High school diploma or GED required. Previous customer service experience preferred. A helpful attitude and strong customer service mindset are essential.
• Licenses & Background:
  Valid driver’s license and reliable transportation required. Maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years). Clean background check. No special certifications required.

Capabilities & Skills

• Hospitality, Customer Service & Communication:
  Deliver exceptional guest service through clear, professional communication and active listening; create welcoming, personalized interactions that reflect company standards.
• Organizational Support & Adaptability:
  Follow company policies, adapt to changing environments, manage multiple responsibilities, and stay professional under challenges.
• Dependability & Safety:
  Follow instructions, maintain schedules, complete tasks on time, follow safety guidelines, and report unsafe conditions.
• Physical Demands:
  Stand, walk, and lift up to 50 lbs; work in various weather conditions; available for evenings, weekends, and holidays; work in indoor/outdoor settings including parking areas.
• Technology & Communication Tools:
  May use personal cell phones for work-related communication; company policy applies for reimbursements.

Compensation & Benefits

• Compensation: $14.00 per hour plus daily cash tips (rates may vary by market; tips depend on service performance).
• Benefits:
  Health, vision, dental insurance (upon eligibility); 401(k) (upon eligibility); life insurance and critical illness coverage; PTO; paid training; tuition assistance; nationwide discounts; and other programs (subject to eligibility).

Work Environment

• Work is performed in indoor and outdoor settings, including parking garages and active traffic areas.
• Role involves regular interaction with team members, guests, vendors, and use of radios; vehicles are operated as part of daily duties.

About PMC

Parking Management Company (PMC) is a national leader in hospitality-focused parking services, offering valet and self-parking management, shuttle services, event parking, and porter/bell services across multiple industries.

How To Apply

Apply today using our mobile-friendly application. Visit the company site for more information.

Pay Transparency Statement

PMC is committed to pay transparency and equity and complies with applicable laws regarding compensation.

Equal Opportunity & Compliance

PMC is an equal opportunity employer. Reasonable accommodations are provided in compliance with the Americans with Disabilities Act. Employment is at-will per applicable laws.

Rights & Notices

This description may be updated to reflect business needs. Essential and marginal functions are subject to modification.

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