Outbound Call Center Agent — Dealership Group

OUTBOUND CALL CENTER AGENT – LANDMARK AUTOMOTIVE DEALERSHIP GROUP

Location: Morrow, Chamblee, or Athens, GA.
Employment Type: Full‑time
Schedule: 5‑day work week

About the role:

We are looking for a friendly, professional, and highly self‑motivated Call Center Agent to join our dealership customer care team. You will make a high volume of outbound calls to potential sales customers to schedule appointments, answer questions, and provide an exceptional experience.

• Make outbound calls in volume to sales leads and successfully create appointments that show.
• Follow up with past customers and internet inquiries.
• Update customer information in our CRM system.
• Meet daily/weekly call and appointment goals.
• Provide exceptional service that reflects the dealership’s values.
• Confirming appointments and following up on missed appointments.

• Excellent communication and customer service skills.
• Strong phone etiquette and a positive attitude.
• Ability to multitask and work in a fast‑paced environment.
• Meet daily/weekly call and appointment goals.
• Prior call center experience with a proven track record is required.

• Competitive pay with performance bonuses.
• Opportunities for growth within the dealership.
• Paid training.
• Supportive team environment.
• Full company benefits – major medical, health, dental, vision and matching 401k plan.

JOIN THE WINNING LANDMARK TEAM TODAY AND FURTHER YOUR CAREER!