Universal Banker – Greenville Branch

Universal Banker – Greenville, GA

First Peoples Bank – Greenville Branch – Retail Deposits – Full‑Time (part‑time possible)

Department: Retail Deposits – Greenville Branch
Reports To: Branch Manager
Position Type: Full‑Time (part‑time possible)
Department Head: Chief Operating Officer

Summary: The Universal Banker is a dynamic customer‑focused role, responsible for delivering personalized banking solutions and fostering lasting customer relationships. This position combines elements of both teller and personal banker roles and involves handling account services, processing transactions, and promoting bank products and services to meet customer needs and contribute to branch success.

• Provide a welcoming and professional customer experience, both in‑person and over the phone.
• Proactively identify customer needs and recommend appropriate products and services.
• Research and resolve customer inquiries with care and efficiency.
• Open, maintain, and service various account types, including checking, savings, and certificates of deposit.
• Assist with safe deposit box services.
• Process teller transactions accurately and efficiently using cash recyclers, branch capture systems, cash counters, and cash advance equipment.
• Assist customers with online and mobile banking services, troubleshooting issues as needed.
• Comply with all bank policies, procedures, and relevant regulations (BSA, CIP, OFAC, Fair Lending, etc.).
• Complete all required training promptly and participate in ongoing development opportunities.
• Perform additional duties as assigned.

• One year of experience in banking, customer service, or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Commitment to fostering a collaborative team environment with a positive approach.
• Effective problem‑solving skills and the ability to work well under supervision.
• Excellent verbal and written communication abilities.
• Meticulous attention to detail and reliable organizational skills.
• Ability to multitask and meet strict deadlines in a fast‑paced environment.
• Flexibility to work weekends and adjust schedules as needed.
• Consistent and dependable attendance is vital to meeting the needs of this role.

This position may be full‑time or part‑time
, with the final determination made based on business needs and candidate availability. Typical working hours are Monday through Friday from 8:15 AM to 5:00 PM and Saturday from 8:15 AM to 12:00 PM
. Schedules will be established at the time of hire and may vary depending on staffing needs and coverage requirements. Saturday hours are scheduled on a rotating basis.

Ability to sit at a desk for extended periods, reach, bend, walk or maneuver around the bank, and occasionally lift up to 15 pounds. Must be able to efficiently operate a computer, fax machine, scanner, copier, printer, phone system, and other office equipment.

Occasional travel may be required for training opportunities, staff meetings, or assistance at other branch locations.

This position has no supervisory responsibilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Additionally, duties, responsibilities, activities, and work hours are subject to change.