Bilingual Customer Service Representative – Evans

Under limited supervision, performs a variety of administrative and clerical support functions requiring working knowledge of departmental policies, procedures, and operations. Provides customer service, guidance, and technical assistance to clients, staff, and the general public in support of Public Health programs. Serves as a bilingual resource by interpreting and translating orally and in writing for clients receiving health services across multiple program areas.

Assists with researching, compiling, and analyzing program and operational data and prepares routine reports as required. Supports daily office operations and contributes to the efficient delivery of public health services. This position will travel between Evans County Health Department and the Candler County Health Department as needed.

Bilingual-Spanish/Haitian Creole. High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.

Preference will be given to candidates with strong computer skills, including experience with Microsoft Word, Excel, PowerPoint, and data entry. Experience in a public health environment and prior work in an office and/or clinic setting are preferred. Candidates should also possess strong customer service skills and the ability to communicate effectively with clients and the public.