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Service Scheduler & Customer Experience Specialist

Job in Forsyth, Monroe County, Georgia, 31029, USA
Listing for: DPC Services Group
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Clerical
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below
Location: Forsyth

DPC Services Group in Forsyth, GA is seeking a Customer Service Representative to be the first point of contact for customers requesting service. You will manage incoming calls, verify information, and create or update records to support reporting and scheduling.

The role emphasizes clear communication, data accuracy, and adherence to call-handling procedures. You will book jobs in Service Titan, explain fees and payment expectations, and coordinate with dispatch to ensure timely service.

This is a genuine opportunity to take on the Service Scheduler & Customer Experience Specialist role at DPC Services Group.

As a Service Scheduler & Customer Experience Specialist, you will play an important part at DPC Services Group in Forsyth, GA, United States.

We invite applications for the Service Scheduler & Customer Experience Specialist position located in Forsyth, GA, United States.

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