Dental Office Assistant - Business Assistant

Dental Care of Braselton is seeking an experienced Dental Receptionist / Business Assistant to join our growing team! We are looking for a friendly, organized, and patient-focused professional who thrives in a fast-paced environment and enjoys creating a welcoming experience for every patient who walks through our doors.

• Previous dental office experience preferred
• Candidates with strong front office, scheduling, or customer service experience are encouraged to apply
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to manage a busy schedule while maintaining attention to detail
• Positive, professional, and team-oriented attitude
• Dependable, punctual, and eager to learn
• Commitment to delivering exceptional patient experiences

• Dentrix experience preferred
• Experience with patient scheduling and appointment coordination
• Familiarity with insurance verification and treatment planning is a plus

• Supportive and collaborative team environment
• Rapidly growing practice with opportunities for professional development
• Fast-paced office where no two days are the same
• Opportunity to make a meaningful impact on both patients and the team
• Work alongside dedicated professionals who are passionate about patient care

The ideal candidate is someone who can confidently manage front office responsibilities, keep schedules running smoothly, communicate effectively with patients, and contribute positively to a thriving, growing practice. Dental experience is preferred, but candidates with strong scheduling and customer service backgrounds who are eager to learn are welcome to apply.

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant
, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards:
America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

• Greet and welcome patients as they enter the officeto create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays,and PTO (paid time off)
• Front loaded education and training, providing youtheopportunity to develop to your full potential
• O…