Dental Office Assistant

Join the Team at Dental Care of Braselton!

Dental Care of Braselton is seeking an experienced Dental Receptionist / Business Assistant to join our growing team! We are looking for a friendly, organized, and patient-focused professional who thrives in a fast-paced environment and enjoys creating a welcoming experience for every patient who walks through our doors.

• Previous dental office experience preferred
• Candidates with strong front office, scheduling, or customer service experience are encouraged to apply
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to manage a busy schedule while maintaining attention to detail
• Positive, professional, and team-oriented attitude
• Dependable, punctual, and eager to learn
• Commitment to delivering exceptional patient experiences

• Dentrix experience preferred
• Experience with patient scheduling and appointment coordination
• Familiarity with insurance verification and treatment planning is a plus

• Supportive and collaborative team environment
• Rapidly growing practice with opportunities for professional development
• Fast-paced office where no two days are the same
• Opportunity to make a meaningful impact on both patients and the team
• Work alongside dedicated professionals who are passionate about patient care

The ideal candidate is someone who can confidently manage front office responsibilities, keep schedules running smoothly, communicate effectively with patients, and contribute positively to a thriving, growing practice. Dental experience is preferred, but candidates with strong scheduling and customer service backgrounds who are eager to learn are welcome to apply.

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk…