Technical and Quality Manager

Job Title Technical and Quality Manager Position Overview

Shaw Industries is hiring a Technical & Quality Manager to be responsible for providing strategic technical leadership, quality management, process optimization, and innovation across Shaw's backing, carpet, and related manufacturing operations. This role serves as the recognized technical expert for primary backing and associated manufacturing processes while leading quality assurance, continuous improvement, product development, and technical training initiatives. The position drives manufacturing excellence through process control, product innovation, talent development, and cross-functional collaboration.

It ensures alignment with customer expectations, corporate standards, regulatory requirements, and Shaw's long-term business objectives while maintaining a strong focus on safety, quality, service, cost competitiveness, and continuous improvement. This position combines technical leadership, people leadership, and project management responsibilities to support both existing operations and future growth opportunities.

• Serve as Shaw's recognized technical leader in primary backing, carpet backing, and related manufacturing technologies.
• Maintain comprehensive technical expertise in soft surface materials, yarn, fiber, carpet, backing products, and associated manufacturing processes.
• Participate in local and global equipment, technology, and process development initiative efforts from concept through commercialization and commoditization.
• Collaborate with suppliers, customers, and internal stakeholders to identify and implement innovative solutions.
• Audit industry patents and emerging technologies to identify opportunities and risks affecting Shaw's business.

• Lead and oversee all plant quality assurance and quality management activities from raw materials through finished goods.
• Establish and maintain quality systems aligned with customer requirements, regulatory standards, and corporate expectations.
• Lead variation reduction efforts through corrective and preventive action programs.
• Identify and implement process improvements that improve product quality, productivity, and customer satisfaction.
• Develop systems for material utilization, inventory control, and process optimization.
• Ensure products consistently meet end-use customer expectations and performance requirements.

• Lead, develop, and coach quality and technical teams, including quality manager, engineers, coordinators, technicians, and support personnel.
• Create and sustain education and training programs for plant management, supervisors, technicians, operators, and emerging leaders.
• Build organizational capability by developing technical expertise throughout manufacturing operations.
• Foster a culture of accountability, continuous learning, innovation, and collaboration.
• Provide technical mentoring and support across multiple manufacturing disciplines and functions, both in carpet and backing.

• Initiate, plan, coordinate, and execute technical projects and manufacturing initiatives.
• Authorize and manage Material Trial Requests (MTRs), Engineering Change Requests (ECRs), and pilot plant trials.
• Analyze and communicate trial results, recommendations, and key findings to senior leadership.
• Conduct technical studies using structured scientific and analytical methodologies and maintain complete documentation.
• Lead product qualification efforts, field testing programs, and process validation activities.

• Serve as the primary liaison among manufacturing, technical services, quality, planning, process engineering, product…