Care Concierge - Tanner Care Point Sargent

Care Concierge - Tanner Care Point Sargent (Days)

#26-1459

Multiple Locations

The Care Concierge serves as the patient's first and last point of contact within the clinic, ensuring a welcoming, professional, and efficient experience.

The Care Concierge plays a key role in supporting front office functions for multiple service lines including check in, check out, while maintaining accuracy in patient information, financial interactions and coordinating follow-up care. This position requires strong multitasking abilities, attention to detail, and a commitment to delivering excellent customer service in a fast-paced healthcare environment, supporting services across Urgent Care, Primary Care, Specialty Care.

Communicates proactively and assists patients with questions and requests as necessary.

Or

Associate's Degree Healthcare certification preferred, or a minimum of (2) years of college coursework in a healthcare, medical, or related field.

High School Diploma or GED

Experience Experience Details

Two years of related experience. Requires a working knowledge of standard practices and procedures Epic/Microsoft Office experience

• Experience in a clinic environment and customer service. Required
• Must be able to identify and deal with situations appropriately. Required
• Must be able to maintain composure during stressful situations. Required
• Must be able to set priorities. Required
• Must be emotionally mature and stable, be energetic, show eagerness and must SMILE. Required
• Must be proficient in office software such as Microsoft Office, Epic experience preferred. Required
• Must convey empathy and compassion in a confident manner. Required
• Must exhibit a warm, friendly, and caring professional demeanor. Required
• Must understand, adhere to, and respect assigned job duties, workplace limitations, and performance expectations. Consistently follows organizational procedures, and supervisor direction while maintaing professionalism and accountability. Required

Licenses/Certifications Licenses/Certification Details Time Frame Required/

ACLS CERTIFICATION within 1 Year Required

Tanner Care Point Sargent-T0062

No, not a remote employee

Sargent , Georgia , United States

12 hrs/7a-7p

Hours of Operation are 8a-8p or until the last patient leaves Monday Through Friday and 8a-2p on Saturdays and Sundays or until the last patient leaves. Two-week schedule rotation with week 1 consisting of shifts Monday, Tuesday, Saturday and Sunday and week 2:
Wednesday, Thursday, Friday