Spa Director- Cloudland Resort

Location: Rising Fawn

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- Cloudland Resort role at Valor Hospitality Partners

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Valor Hospitality Partners provided pay range

This range is provided by Valor Hospitality Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $95,000.00/yr

Passionate Hospitality Operations Leader dedicated to helping others enjoy success in the industry that shaped my life!

Join our team as the Spa Director at The Cloudland Resort on Lookout Mountain, GA.

A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas.

Let’s not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.

POSITION PROFILE

The Spa Director will manage the spa team and provide leadership, coaching, development and direction to all spa staff. The Spa Director will be accountable to ensure financial success and provide an exceptional guest experience in a professional atmosphere.

ESSENTIAL RESPONSIBILTIES

• Manages and oversees the spa department and all it entails.
• Ensures the training of the spa staff to exceed standards. Ability to work with trainers to achieve the best possible learning environment for spa staff.
• Responsible for the coordination and scheduling of all spa related activities consistent with the policies, philosophy and objectives of the spa.
• Interview and select job applicants as well as effectively supervise, discipline, mentor and give 90 day & annual performance evaluations for spa employees.
• Host staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service.
• Communicate with other departments to ensure a cohesive hotel/spa environment.
• Communicate on all levels with staff, colleagues and management.
• Convey clear instructions and guidance to staff and establish working relationships that maintain a high level of employee morale.
• Develop and enhance programs and policies to ensure retention of high performers.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to excel in an environment that sets goals, tracks progress and strives for growth.
• Previous spa, salon, hospitality leadership experience. Experience with Microsoft Office Suite (Word, Excel, Outlook and PowerPoint).
• Experience with Spa Soft.
• Strong professional presentation, technical ability and relationship building.

BENEFITS

• Salary range in 90k
• Relocation assistance
• Medical, dental, vision, life disability insurance
• 401 k with company match

Seniority level

• Director

Employment type

• Full-time

Job function

• Management
• Hospitality, Hotels and Motels, and Wellness and Fitness Services

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