Room Attendant - Cottage Rentals Housekeeping

Room Attendant - Cottage Rentals Housekeeping (Full-Time) Basic Job Function

Clean and maintain cottages at standards set by the Cottage Housekeeping Department. Promote the Sea Island legacy of warm genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.

Not designated to drive a company vehicle.

• Six months previous hotel or residential housekeeping experience preferred
• High School Diploma or equivalent credentials preferred
• Excellent communication skills, both written and verbal
• Must be able to work with assigned partners
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

• Completely clean and maintain the residences for Cottages and Beach Units which consist but not limited to:
  • Properly make beds to Sea Island standards
  • Clean bathrooms
  • Dust
  • Replenish all paper items
  • Replace soiled linens with fresh linens
  • Clean all glass and mirrors
  • Replace burned out light bulbs
  • Empty waste baskets and line them properly
  • Vacuum all rooms
  • Spot clean carpet when necessary
  • Mop bare floors
  • Clean kitchen including washing dishes, cleaning stove and appliances if applicable
  • Clean balconies and patio if applicable
  • Clean patio grill, fridge, and furniture if applicable
• Maintain the cleaning and straighten of linen closets
• Report maintenance issues to supervisor
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

• Entry level

• Full-time

• Management and Manufacturing
• Hospitality