Manager - Banquets; Exempt

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• Minimum three (3) years F&B management experience at a high-quality hotel, restaurant or catering facility
• High School Diploma or equivalent credentials
• College degree preferred
• Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages
• TIPS (Training for Intervention Procedures) certified preferred
• Excellent communication skills, both written and verbal
• Strong knowledge of Forbes 5-Star dining standards preferred
• Familiarization with Micros POS (point-of-sales) system
• Ability to work simple math calculations
• Valid Georgia Driver’s License
• Must have a favorable driving history
• Company policy requires that one must be 21 years of age or older to drive a company vehicle
• Proficient in Windows XP and Microsoft Office software applications such as:
  Word, Excel, and Outlook
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
• Ability to easily adapt to organizational and environmental changes
• If applicable, must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

• Supervise all facets of food service prior to, during, and following each banquet function
• Learn the names and personally recognize our regular Guests and Members
• Maintain current knowledge and understanding of Forbes 5-Star dining standards
• Directly supervise Captains assigned to banquet functions
• Develop Banquet Captains to assume the role of Banquet Manager in their absence
• Supervise the proper execution of all coffee break functions by creating presentation, themed when necessary and providing timely service
• Coordinate banquet functions with required departments
• Maintain close communications with Conference Services department, Stewarding and Culinary teams
• Monitor and control china, glass, silver and linen inventories and create and maintain par stocks at appropriate seasonally adjusted levels
• Create requisitions, in a timely fashion, of all required flatware, linen, silver, crystal, and other materials needed to conduct food service for banquets on a daily or weekly basis
• Order rental equipment when needed, making sure appropriate time has been given and items are returned in a timely fashion
• Coordinate with Beverage Manager to ensure continuity of service throughout execution of all banquet functions
• Assist with schedule and oversee all Bartenders, Food Runners, Sever Assistants, Servers and Captains
• Operate the POS Micros System and provide training, be supportive and responsive to staff needs
• Be fiscally responsible for labor controls and food and beverage related expenses
• Maintain complete knowledge of and strictly abides by State liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
• Check identification in order to verify age requirements for purchase of alcohol
• Attempt to limit problems and liability related to customers' excessive drinking by following TIPS training
• Acquire an accurate "head count" of function attendees and report for billing
• Record and bill orders accurately into the register system and process payments using guest/member cards in accordance with accounting procedures
• Guide, coach, counsel, develop, train and inspire direct reports in a leadership role which promotes teamwork and enhances the overall service experience and maximizes productivity
• Support Service Quality training efforts to drive individual and collective staff development
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and…