Operations Manager - Off-Premise Catering

Proof of the Pudding has spent the past 42 years providing innovative menus, services, design expertise and event experiences to clients throughout Atlanta and beyond. As a preferred caterer to over 50 venues in and around Atlanta, our Off-Premise team spearheads event innovations and culinary experiences to a range of events from weddings, holiday parties, corporate retreats, and social gatherings.

We are seeking an Operations Manager to provide leadership to the Off-Premise Catering team. The Operations Manager will be integral to the day-to-day operations of Off-Premise. Working directly with the General Manager, this positions will manage pre-event organization, interdepartmental communications, logistics/operations, and event day operations duties. The ideal candidate has a strong background in food & beverage management and off-premise catering with knowledge of front and back of house event operations, and has passion for upscale event execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES Attend weekly BEO meetings and have continuous open lines of communication with sales team, operations team, and culinary team in preparation for each event.

There may be up to 25 events per week Prepare organizational documents – pull sheets per event, equipment distribution plan, dry product needs, menu signage, and Event Binders.

Oversee event logisitics from start to end; loading the truck, event execution, pack up and redistribution.

Guide event staff and be in a managerial “boots on the ground” role during events; drivers, captains, servers, event chefs, and operation team members will be reporting to this  a point person for communication between Proof of the Pudding and the client. Responsible for nurturing this  the coach at events for the creation of buffet & beverage displays that adhere to the elevated standard of Proof of the Pudding and the vision of the client.

Oversee linen return – ensure all linen has been properly bagged and facilitate pick up.

Assist in the training programs for all hourly new hires.

Ensure staff morale and culture congruent with company values, mission, purpose.

Performs other related duties, as required.

QUALIFICATIONS Education and/or

Experience:

2+ years of offsite-catering experience and/or food & beverage operations is needed

Positions in Food & Beverage/Banquets, Event Coordination, and Operations Management are strongly related fields

Knowledge of upscale/VIP service styles, food and beverage catering equipment, and back of house operations

Must live near or be willing to relocate to Atlanta, GA Specialized

Qualifications:

Excellent listening and communication skills

Renowned time management and organization skills

Strong Customer Service skills with the desire to go above and beyond a client’s needs

The ability to work alone and as a team Strong attention to detail and the ability to learn and adapt quickly CORE VALUE AND COMPETENCY REQUIREMENTS Business Acumen
- Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.

Dedication
- Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”Ethics and Integrity
- Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.

Safety & Security
- Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person…