Network Support Professionals DC Government Entity Job Manassas Georgia USA,IT/Tech

Position: Network Support Professionals for DC Government Entity
Location: Manassas

Network Support Professionals for DC Government Entity

Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking Network Professionals for positions with a DC Government Entity.
Please submit a resume and salary requirements to be considered. Applicants with government experience are encouraged to apply.

The Entity’s internal IT staff consists of five members: a Network Administrator, a Network Systems Administrator, a Help Desk Manager, a Procurement Coordinator, and a Director. Newly hired staff will report to the Help Desk Manager on a day-to-day basis.

The Help Desk Manager has a supervisory role over desktop support, network operations, and technology training. Hired staff will work closely with the Help Desk Manager and IT Director to ensure high-quality support is provided for the entity’s IT services and timely completion of technology projects.

The following technologies will be supported:

IPS Cisco Switching
Cisco Routing
Fiber Channel Switch
SAN Hyper-V
Video Conference Bridge
Video Conference Endpoint
Office 365
Netwrix
Alien Vault SIEM
Active Directory
Group Policy
DNS
DHCP
RDP
HTTP/S
FTP
Terminal Services
Barracuda Backup
Barracuda Web Filter
Barracuda Email Filter
Sophos Endpoint Protection
ESRI ArcGIS
Share Point
Windows Server 2012 R2
Windows 7
Windows 10
Office 2013
Office 2016

Scope of Support Services

Staff will support the entity’s existing on-premises infrastructure/personnel components. Support of the infrastructure shall include:

Following entity IT Policies and Procedures;

Development of project /Statements of Work;

Responding to alert notifications from system monitoring applications;

Preparing regular system performance reports and presenting recommendations for improvement;

Providing technical support and training to entity employees;

Providing technical expertise and support for regional IT projects in which the entity is involved;

Taking necessary steps to ensure the entity’s IT infrastructure is safe from malware and properly maintained and patched;

Ensuring that all entity servers are appropriately backed up and can be restored within agreed-upon time frames;

Provisioning of new systems as needed or full-system upgrades of existing systems;

Open Positions

One person on-site full-time for Tier 3 level support and project-based work to be performed during entity business hours. Tier 3 person must have a 4-year degree in Information Technology and be at least CCNA level certified. PMP Certification is also preferred. Tier 3 person must have demonstrated expertise managing Microsoft Hyper-V, Cisco networking infrastructure, and exposure to multiple security platforms.

One person on-site full-time for Tier 2 level support and project-based work to be performed during entity business hours. Tier 2 person must have at least a 4-year degree in Information Technology and proven quality support experience. Tier 2 person must have proven experience supporting a Microsoft Windows 7/10 desktop environment along with Microsoft Office 2013/2016.

Additional Positions

It is anticipated that additional projects supporting the entity’s infrastructure will arise that require specialized technical skills from the following open positions:

Oracle Database Administrator;
Microsoft SharePoint Administrator;
Microsoft SharePoint Developer;
Cisco CCNP or equivalent level engineer;
Cisco CCNP Wireless or equivalent level engineer;

Job Application Instructions

To be considered for these positions, please submit a resume (2-page max.) as well as minimum salary requirements
. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.

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