Datacenter Technician

• 3+ years of data center, infrastructure, field services, or enterprise IT support experience
• Experience installing and troubleshooting server and network hardware
• Experience with ticketing systems and operational workflows
• Familiarity with hardware deployments and break/fix activities
• Comfortable working in large-scale, fast-paced environments
• Ability to read and follow technical documentation and work procedures

• Strong attention to detail
• High sense of ownership and accountability
• Dependable and punctual
• Able to manage changing priorities
• Team-oriented mindset

• Ability to lift and move equipment up to 50 pounds
• Ability to stand, walk, bend, climb ladders, and work on raised floors for extended periods
• Ability to work days, nights, weekends, and holidays as operationally required

• Experience supporting Microsoft, AWS, Google, Meta, or similar environments
• CompTIA A+, Network+, Server+, or equivalent certifications
• Experience with fiber and structured cabling

Compensation:

$30/hr to $35/hr.

- Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are seeking experienced Data Center Technicians to support large-scale deployment and operations activities within one of the world's leading cloud and AI infrastructure environments.

This role is responsible for executing data center deployment, installation, break/fix, troubleshooting, and infrastructure support activities across multiple campuses. Technicians will work directly from assigned work queues, tickets, project plans, and client-provided priorities to ensure equipment is installed, maintained, and deployed safely, accurately, and on schedule.

The ideal candidate is highly dependable, technically capable, detail-oriented, and thrives in fast-paced environments where quality, execution speed, and operational excellence are critical.

• Install, decommission, relocate, and replace server, storage, and network hardware
• Install and replace components including servers, switches, PDUs, network devices, optics, memory, drives, and GPUs
• Support hardware refresh, migration, expansion, and lifecycle replacement projects
• Execute work according to established SOPs, MOPs, and client standards

• Respond to hardware incidents and break/fix tickets
• Troubleshoot server, storage, and network-related issues
• Replace failed hardware components and document corrective actions
• Escalate complex issues when necessary
• Maintain high levels of ticket quality and documentation accuracy

• Install, route, label, troubleshoot, and remove structured cabling
• Support fiber and copper infrastructure deployments
• Assist with network equipment installation and connectivity validation
• Ensure all cabling standards and quality requirements are followed

• Complete assigned work safely, accurately, and within required service levels
• Maintain accurate documentation of work performed
• Follow change management, quality assurance, and safety procedures
• Support inventory audits, equipment tracking, and asset management activities when required
• Participate in shift turnover and operational handoffs