Implementation Specialist

Job Description

Job Summary:

This position is responsible for installation/configuration of products, maintenance of systems and services, and issue resolution for clients in VSoft’s managed services data center.

Responsibilities:

• Maintaining production environments on assigned platforms to ensure all clients’ daily production jobs are completed successfully. This includes time-bound issue tracking and resolution as well as after-hours support.
• Updating software platforms with periodic bug fixes and security patches in addition to coordination with product and IT teams for major system upgrades and infrastructure modifications/enhancements.
• Implementing new systems or configuring existing multi-institution systems to onboard new clients or modify service to existing clients.
• Supporting implementations by maintaining and controlling test environment, working with project teams, researching and evaluating technical requirements, and assisting clients and internal stakeholders with system and application testing.

Requirements:

• Must have Bachelor’s degree or three years of bank/credit union operations experience.
• Must have some experience with Oracle / SQL, Windows Server.
• Experience with Red Hat and other Enterprise Linux is a plus.
• Must have functional knowledge of basic file formats and databases.
• Must be comfortable in a task-oriented environment and have excellent problem-solving skills.
• Must have advanced skills using MS Office.
• Must have excellent communication and organizational skills.
• Must work with constant priority changes, follow tasks to completion, and operate well under pressure.

Ideal Candidate:

• Works smart AND hard; focus on continuous improvement is key.
• Puts their team first.
• Values humility and honesty.
• Maintains an open mind.

Full Time Benefits Offered:

• Bank Holidays
• Unlimited PTO
• “Smart casual” dress code
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability
• Voluntary Life Insurance
• Voluntary Long-Term Disability
• Accident Plan
• Cancer Plan
• Hospital Plan
• Universal Life with Living Benefits Plan
• 401(k) – Traditional and Roth