Branch Manager - Senoia Branch

FIRST PEOPLES BANK Branch Manager - Senoia, GA

Department: Senoia Branch

Department Head: Branch Manager

Reports To: Chief Operating Officer

Summary: Responsible for the administration and efficient daily operation of Senoia Office location including planning, directing, staffing, and organizing the daily activities of the branch including development of new business, lending, servicing accounts, teller operations, community relations, promoting a quality service experience for customers and a positive work environment for employees.

• Demonstrates knowledge and confidence when discussing the bank's products with new and existing customers. Able to coach and motivate staff retail staff as it relates to making product and service recommendations and referrals.
• Develops a culture within the branch in which the importance of producing quality work, providing excellent customer service, and promoting teamwork and positive interactions within the branch and with other departments of the bank is understood.
• Manages, coaches, directs and motivates every branch team member to promote service excellence and maximize opportunities to broaden customer relationships through active listening, anticipating needs, and recommending the most appropriate solutions to help customers achieve their goals.
• Understands teller processes and software, oversees and/or reviews and approves vault management and cash orders for the branch, able to operate and troubleshoot the teller recycler, currency counter, teller capture, and other equipment. Able私彩 to assist with teller balancing issues and proof corrections.
• Accepts loan requests, produces credit memos, and finalizes loan approvals in accordance with bank policy. Maint