Korean Bilingual Logistics Operations Manager​/DIR

Position: Korean Bilingual Logistics Operations Manager / DIR-GET
Location: Ellabell

Korean Bilingual Logistics Operations Manager / DIR-GET Position Summary The Head of SCM Operations Team is the senior on-site leader responsible for the overall management, execution, and performance of SCM operations at the Manufacturing Plant in Ellabell, Georgia.

The position has overall responsibility for both 1st Shift and 2nd Shift operations, each shift is led by one Operations Manager and three Operations Supervisors, with the Head of SCM Operations providing overall leadership, direction, performance oversight, and accountability across both shifts.

The Head of Operations is responsible for ensuring consistent operational performance throughout the entire daily operating cycle, including effective shift-to-shift communication, staffing, shuttle operations, sequencing, equipment utilization, safety, and customer service. As the senior-most SCM operational leader, this position serves as the primary management contact for plant stakeholders and is responsible for responding to operational issues, customer requests, service disruptions, and escalations involving either shift.

The role requires strong operational leadership, customer relationship management, cross-functional coordination, and the ability to maintain consistent performance standards across multiple shifts in a fast-paced automotive manufacturing environment.

Key Responsibilities
1. Strategic Leadership & Planning
• Develop and execute the SCM operations strategy in alignment with goals.
• Provide overall leadership and direction for both 1st Shift and 2nd Shift SCM operations.
• Establish operating standards, staffing plans, scheduling requirements, and resource allocation across both shifts.
• Lead capacity planning, shuttle scheduling, yard planning, and operational design to ensure uninterrupted supply to the assembly line.
• Analyze anticipated production requirements, transportation volume, staffing needs, and operational constraints and adjust resources accordingly.
• Ensure operational consistency between shifts through standardized procedures, management controls, and effective shift handoffs.
• Identify and implement process improvements to improve productivity, cost efficiency, scalability, and service quality.
• Oversee department budgeting, financial performance, and P&L management.
2. Multi-Shift Operations Management
• Direct and oversee all SCM operations covering:o 1st

Shift: 6:00 AM – 2:30 PMo 2nd

Shift: 4:30 PM – 1:00 AM
• Maintain overall accountability for operational performance across both shifts.
• Provide leadership and oversight to the Operations Manager and Supervisors assigned to each shift.
• Ensure effective communication and operational handoff between 1st and 2nd Shift management teams.
• Establish clear escalation protocols to ensure unresolved issues are communicated and addressed without disruption to plant operations.
• Direct all yard, shuttle, switching, staging, and related SCM activities to achieve safe, timely, and error-free service.
• Monitor inbound and outbound material flow and ensure uninterrupted support of manufacturing production requirements.
• Ensure operational readiness, adequate staffing, equipment availability, and proper resource allocation for each shift.
• Monitor daily operating conditions and proactively address staffing shortages, equipment issues, production changes, yard congestion, or other operational risks.
• Maintain leadership visibility across both shifts and provide on-site support as operational and customer requirements dictate.
• Establish and monitor operational KPIs covering productivity, service performance, equipment utilization, labor efficiency, safety, and customer satisfaction.
• Ensure proper maintenance and utilization of tractors, trailers, yard…