Restaurant Server

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants.
Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” The guest is the boss and we provide freshly prepared food exactly how they want it. Whether it’s a quick bite before work or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.

The Restaurant Server will oversee the day‑to‑day operation of first‑class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying them to the cook staff, delivering food in a timely manner, and maintaining cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

• Report to work on time in a clean and proper uniform
• Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
• Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
• Use proper, approved abbreviations and submit tickets to the cook’s station
• Deliver food in a timely manner to the customer when the food is ready
• Handle money from customers, account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before the shift is over
• Complete the position checklist while stocking and preparing the unit for the next shift
• Perform all preparing and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
• Know the menu, the daily features when applicable, and which juices, add‑ons and desserts to suggestively sell
• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales

• Ability to communicate effectively with all restaurant staff
• “Can do” attitude and willingness to be at your best during your shift

• Commitment to Excellence
• Work Hard
• Teamwork
• Make a Difference
• Have Fun