Shift Manager

Shift Manager at McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. The franchisee is the employer and is responsible for all employment matters.

• McDonald’s Works for Me.
• I’m going places. I want a satisfying career with good benefits and great opportunities for advancement.
• The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
• The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments.
• The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness for customers.

Shift Managers perform a variety of tasks, including:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare for a great shift
• Meeting shift targets and helping departments meet goals

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail or hospitality environment. Candidates must be 18 years or older.

• 7-14 days paid vacation
• Education through Archways to Opportunity (High School degree, college tuition assistance, English classes)
• Medical, dental and vision coverage
• Short- and Long-Term Disability, life and accident insurance
• Service awards
• Employee Resource Connection

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. The fully detailed responsibilities are not listed.

By applying to this position, you understand you are applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the exclusive employer and responsible for all employment decisions. Any information provided will be submitted only to the franchisee.

Seniority level:
Entry level

Employment type:

Full‑time

Job function and industry:
Management and Manufacturing, Restaurants