Service Technician

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Performs assembly, basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Responsibilities

• Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products through established processes and procedures
• Performs pre-delivery inspection on all types of equipment and other merchandise offered for sale by the dealership
• Prepares equipment for delivery to the customer or for demonstration purposes as required
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products, and other allied products
• Maintains condition of tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Assist in the training of technician students and apprentices as required
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time and for all material used through EQUIP in performing assigned duties
• Understands and ensures adherence to corporate and customer data profiles
• Follows all safety rules and regulations in performing work assignments
• Performs other duties as assigned
• 1+ years of experience performing service repairs preferred
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
• Ability to use Service Advisor, EQUIP and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skills
• Willingness to learn and work hard
• Ability to work extended hours and weekends, as needed
• Willingness to be on-call 24/7, as needed
• Ability to lift at least 75 lbs. repeatedly
• Basic Service Technician certification preferred
• High School Diploma or equivalent experience required;
  Associates degree preferred
• Valid driver’s license preferred
• Fork lift certification preferred

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries Agriculture, Construction, Mining Machinery Manufacturing

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