Chief Operating Officer

Company Description

Singleton & Co. Consulting, Inc. helps small and mid-sized businesses streamline operations, improve customer service, and boost efficiency. With expertise in hospitality, client services, and operations management, we deliver actionable solutions that save time, reduce costs, and enhance client satisfaction. Our mission is to empower small businesses to operate smarter, serve clients better, and scale sustainably. We aim to be the go-to boutique consulting firm for small businesses in Maryland and beyond, recognized for practical and results-driven solutions.

We’re building from the ground up, and our mission is to provide exceptional strategic guidance while creating a culture of collaboration, excellence, and growth. This is a unique opportunity to join a company at its inception and shape its future.

We are seeking a driven, entrepreneurial Chief Operating Officer (COO) to join Singleton & Co. Consulting as we launch operations. This is more than just a title — it’s a chance to be a co-architect of a growing business. The COO will manage day-to-day operations, help develop client acquisition strategies, design internal processes, and ensure the company is structured for growth.

This role is ideal for someone who thrives in a startup environment, can wear multiple hats, and is excited by the challenge of building a company from the ground up.

This is a ground-floor position, and compensation will be performance- and client-dependent initially. Candidates should have an existing income source or flexible financial situation. Once clients are onboarded, pay and equity arrangements will be discussed.

• Oversee daily operations, project management, and workflow design.
• Collaborate with the founder to define the company’s strategic direction and growth plan.
• Develop operational systems, processes, and best practices from scratch.
• Assist with client acquisition, proposals, and project execution.
• Manage vendor and partner relationships as needed.
• Build a culture of accountability, collaboration, and excellence.

• Proven leadership experience in operations, project management, or business development.
• Entrepreneurial mindset with experience in startups or high-growth environments preferred.
• Exceptional organizational, communication, and problem-solving skills.
• Ability to work independently and thrive in a dynamic, evolving environment.
• Passion for building businesses from the ground up and seeing them succeed.

• Be part of a company from day one and help shape its future.
• Significant influence over the operational and strategic direction of the business.
• Opportunity to grow into a compensated and equity-based leadership role as clients come on board.
• Work closely with the founder to build a company with lasting impact.