Part Time Customer Service Rep; GAC

Please note, we accept applications for this position on an ongoing basis. Applications will remain on file and will be reviewed only when there are vacancies.

The Customer Service Rep is responsible for delivering excellent customer service in a busy front-desk area.

Shift is 4:30am - 9:00am on the weekdays and some weekends. Shifts include 4:30am - 9:00am, 9:00am - 1:00pm and 1:00pm - 5:00pm on the weekdays and some weekends.

• Greet and assist all guests and members; provide general information about the Club and its programs, activities and schedules
• Answer and transfer phone calls
• Monitor member computer check-in
• Enter and process membership information using specialized club software
• Enter sales transactions at POS for members, including program, service and product payments
• May perform or assist in performing closing activities, including reconciling cash drawer

• Must be at least 16 years of age; customer service experience preferred
• Must have an energetic personality with excellent interpersonal communication skills
• Skill in using computer and ability to learn to use specialized in-house software
• Ability to work as a team member
• Ability to develop and maintain ongoing relationships with club members

Should be at least 16 years of age; customer service experience preferred

• CPR/AED Certified or ability to obtain.

Work takes place in a busy front desk environment. Work involves standing during shift and extensive interaction with customers in person and on the phone.