Enterprise Tools Administrator

Description

Job Title:

Enterprise Tools Administrator

Job Type: Full-time

Location:

Remote - occasional on-site presence may be required; participation in an on-call rotation

Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company’s efforts helped organizations build the very fabric of connectivity that now powers our modern world.

Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape.

Our story is more than just a story of technology – it’s a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future.

Dynanet is seeking an Enterprise Tools Administrator to serve as designated Key Personnel on an upcoming federal health agency program providing enterprise agile and collaboration tooling.

This role owns the collaboration and agile toolset that the client's delivery organizations run on
- Jira and its plugin ecosystem, Confluence, Jira Service Management, Git Hub Enterprise, and supporting collaboration and messaging platforms - serving a large user population across many delivery teams and an extensive repository portfolio.

The position also carries subject matter expert accountability for Okta as the single sign-on and multi-factor authentication solution across the Atlassian suite and other enterprise applications, including the content management and survey platforms. Identity is the keystone of this role: it is the one component that touches every other tool in the estate.

• Administer, configure, integrate, monitor, and upgrade the enterprise project management toolset and supporting plugins, supporting issue management, task management, backlogs, agile management, and reporting.
• Serve as the subject matter expert for Okta, administering and maintaining single sign-on and multi-factor authentication across the Atlassian suite and other enterprise applications.
• Manage user provisioning and deprovisioning, role-based access governance, and least-privilege enforcement across all administered tools, maintaining a current and auditable access control posture.
• Administer Git Hub Enterprise, including organization and repository governance, branch protection policy, and integration with the CI/CD platform.
• Adopt Infrastructure as Code practice for all tool infrastructure using Terraform or equivalent, with configuration held in version control so environments can be provisioned repeatably and automatically.
• Develop and maintain automated browser smoke and regression tests and automated API tests for all administered tools, executed through the enterprise CI/CD platform.
• Develop deployment strategies that achieve no-downtime upgrades and software version updates across the tool estate.
• Monitor license and TLS certificate expirations and automate certificate rotation using approved certificate authorities.
• Maintain a catalog of tool APIs with published documentation, authentication, authorization, and monitoring, working…