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TOC Cloud & SRE Manager

Listing for: CareFirst BlueCross BlueShield
Full Time position Listed on 2026-11-05
Job specializations:
Salary/Wage Range or Industry Benchmark: 140000 - 259000 USD Yearly USD 140000.00 259000.00 YEAR

Job Description & How to Apply Below

Care First Blue Cross Blue Shield seeks a Manager, Technology Operations Center to lead a cloud-first TOC. You will own Major Incident Management, Event Management, and enterprise monitoring across Azure, Dynatrace, and Service Now.

The role applies ITIL v4 and SRE practices, driving reliability improvements, automation, and blameless post-incident reviews while guiding a team of TOC analysts and engineers. This position supports high-availability healthcare platforms for member enrollment, claims,

The TOC Cloud & SRE Manager role at Care First Blue Cross Blue Shield is now open for applications in Baltimore, MD, United States.

We are currently recruiting a TOC Cloud & SRE Manager for our team in Baltimore, MD, United States.

This is a strong opportunity to take on the TOC Cloud & SRE Manager role at Care First Blue Cross Blue Shield.

As a TOC Cloud & SRE Manager, you will play an important part at Care First Blue Cross Blue Shield in Baltimore, MD, United States.

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