Facilities Maintenance Technician

The Facilities Maintenance Technician supports the day-to-day operation, maintenance, and readiness of Peraton's office facilities. This role serves as the on-site point of contact for program customers and employees, executing and coordinating work order requests, office moves, site openings and closures, supply management, vendor coordination, and general upkeep. The technician balances hands-on maintenance work with customer service, logistics coordination, and light project management to ensure a safe, functional, and professional workplace environment.

Key Responsibilities

Work Order & Service Request Management

• Receive, triage, and complete work order requests through the ticketing system (e.g., Service Now, Maximo, Archibus).
• Perform routine maintenance and minor repairs: lighting, ceiling tiles, doors/locks, furniture, plumbing fixtures, HVAC comfort adjustments, minor electrical, and general handyman tasks.
• Escalate work outside of scope or trade certification to the appropriate licensed vendor and manage that vendor to completion.

Program Customer Coordination

• Serve as the primary on-site facilities point of contact for program teams and building occupants.
• Communicate proactively on service status, scheduled outages, disruptions, and completion timelines.
• Support program-specific facility requirements (secure spaces, lab areas, specialized rooms) in coordination with security and program leadership.
• Conduct routine walk-throughs and respond to occupant concerns promptly and professionally.

Office Moves, Adds & Changes (MAC)

• Coordinate and execute employee moves, workstation reconfigurations, and departmental relocations.
• Plan move logistics: labeling, sequencing, furniture disassembly/reassembly, IT hand-off, and post-move punch list.
• Partner with IT, Security, and HR to ensure seating, badge access, phone/data drops, and nameplates are aligned on move day.
• Maintain accurate space and occupancy records.

Site Openings & Closures

• Support new site stand‑ups: furniture installation, signage, supply stocking, initial vendor setup, and readiness inspections.
• Support site closures: decommissioning of furniture and equipment, asset disposition, records handling, vendor termination coordination, and landlord turnover walk‑throughs.
• Coordinate with Corporate Real Estate, Security, IT, and program leadership on move-in/move-out schedules and punch lists.

Vendor Coordination

• Coordinate day-to-day activities of janitorial, HVAC, electrical, plumbing, pest control, landscaping, and other service vendors; verify quality of work.

Safety, Compliance & Readiness

• Conduct routine facility inspections; identify and correct safety hazards.
• Support life safety systems checks (fire extinguishers, AEDs, emergency lighting, exit signage) and coordinate required annual inspections.
• Follow OSHA, NFPA, and Peraton EH&S policies; maintain a clean, organized shop and work area.
• Participate in emergency response, business continuity, and after-hours as needed.

General

• Maintain professional appearance and demeanor when interacting with employees, customers, and visitors.
• Other duties as assigned by the Facilities Manager.

• High school diploma or GED.
• 1+ years of hands‑on facilities maintenance, building operations, or general trades experience in an office/commercial environment.
• Working knowledge of general building systems: HVAC, electrical, plumbing, lighting, and life safety (troubleshooting to the technician level).
• Experience using a work order ticketing system.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).
• Strong customer service orientation with the ability to communicate clearly with all levels of staff and program customers.
• Ability to lift up to 50 lbs, climb ladders, and perform…