General Manager Germantown

General Manager Germantown

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential.

• Paid holidays, personal time off (PTO)
• Basic life insurance, short/long term disability benefits
• Individual and family medical, dental and vision benefits
• Pet insurance, generous employee discounts, EAP
• 403(b)/401(k) with match after 1 year
• Bonus eligible

• Develops Direct Reports and Others
• Drives for Results
• Managing Diversity
• Customer Focus
• Building Effective Teams
• Process Management
• Functional and Technical Skills

• Develops, coaches and trains all direct reports in the business unit.
• Creates an atmosphere of ongoing exceptional customer service to internal and external customers.
• Manages inventory levels of all merchandise lines and oversees quality of merchandise to the sales floor to optimize revenue generation.
• Monitors and ensures a smooth and effective flow of donations adhering to all published standards, safety, security, and state laws.
• Performs all requested bookkeeping, accounting and reporting requirements on a timely basis.
• Maintains effective email, phone and face to face communication.
• Understands competition in the trading area and is prepared to react to competitive situations.
• Responsible for all presentation standards and merchandising standards on the sales floor.
• Responsible for maintaining a safe environment for customers & employees.
• Complies with and enforces company policies, standards and values.
• Participates in special projects, attends meetings.
• Performs all other duties as assigned.

This position has supervisory responsibility for both retail and production staff, including assistant managers, team leads, and associates.

• Proven track record of successful leadership and good judgement, preferably in a retail or similar service oriented business.
• High school diploma or equivalent plus three to five years previous management experience in retail or similar service oriented business.
• Ability to communicate clearly and effectively in English, both verbally and in writing.
• Basic math and computer skills.
• Must have a personal vehicle to use when making cash deposits from the store.
• Must be willing to work flexible days and hours, schedule must be flexible to meet the needs of a seven day per week business.
• Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results.

• Bachelor’s degree in business or related field.
• Previous experience working with the disabled and disadvantaged.
• Fluency in a language other than English.

Mid-Senior level

Full-time

Management and Manufacturing

Non-profit Organizations