Spa Associate

Job Description

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the United States and Canada, the Hand & Stone brand is a leader in the membership‑based spa services industry. Hand & Stone Massage and Facial Spa, located in Germantown, is seeking a Spa Associate. The role is a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding
. You will be the first point of contact for members and guests, building lasting relationships and delivering exceptional customer service.

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Wellness resources

• Meet membership sales goals
• Maintain detailed knowledge of the menu of services (training provided)
• Deliver excellent customer service to members and guests, building lasting relationships
• Work flexible hours as needed
• Communicate sales, promotions, and service options effectively with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

• Competitive Compensation – hourly wage plus commissions
• Contests to showcase and reward sales skills
• Career Advancement – potential for rapid advancement into management based on performance
• Ongoing Training – continuous learning opportunities
• Flexible Hours – accommodate part‑time or full‑time schedules
• Positive and professional work environment – we value fun and engagement
• Employee Discounts on products, services, and gift cards

• High school diploma or equivalent (required)
• 18 years or older
• Highly organized with great attention to detail
• Strong team player who can work independently with minimal supervision

Entry level

Full‑time

Other

Wellness and Fitness Services