Spa Sales and Guest Service Associate

Join to apply for the Spa Sales and Guest Service Associate role at Hand & Stone Massage and Facial Spa

At Hand & Stone Massage and Facial Spas, our vision is to make each visit the best hour of our client's month. Spa Associates play a crucial role in achieving this goal and are dedicated to creating 5‑star experiences for every client.

• Opportunity – this role is more than just answering the phone. Boost your paycheck with our stress‑free membership model. Join the industry leader in wellness, backed by 20 years of proven success.
• Convenience – we recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle.
• Training and Growth – your journey with us goes beyond onboarding. Enhance your spa industry career with live sales training webinars and opportunities for lead spa associate and management roles.
• Supportive Management and Positive Culture – a supportive team fosters a positive, uplifting culture where employees feel valued and encouraged to grow.
• Bonuses and Incienteives – increase your earning potential with sales commissions and monthly incentive bonuses.
• Employee Perks – all employees receive a complimentary monthly membership, which includes one massage or facial each month and exclusive discounts on retail products.

• Meet membership sales goals.
• Have detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standard.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

$15.00 per hour

All employees receive a complimentary monthly membership and discounts on retail items. Bonuses and commissions available.

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.