Surgery Scheduler

GENERAL DESCRIPTION

The Surgery Scheduler is responsible for scheduling appointments, surgeries, tests and procedures. This individual will follow specific protocols to schedule, collect and share patient information with hospitals and surgery centers.

• Coordinate with hospitals and surgery centers to schedule inpatient and outpatient surgeries, procedures and tests that are ordered by the physician.
• Contact patients to provide appointment time for surgery and provide preoperative instructions.
• Coordinate pre‑admission testing and surgical clearance appointments and ensure the appropriate parties receive the information prior to the surgeries.
• Prepare patient chart orders for physician.
• Document all encounters with patients in the electronic medical record system in a clear, precise and accurate manner.
• Provide support and communicates necessary information to physicians and staff.
• Complete physician tasks as assigned.
• Complete FMLA and other disability paperwork.
• Ensure compliance for all regulatory requirements including OSHA, CLIA and HIPAA; immediately and accurately document and report occurrences to supervisor; and ensure compliance with all legal and regulatory requirements as outlined in the corporate compliance plan.
• Support and adhere to all company policies, procedures and management decisions; maintain confidentiality of patients’ medical information; and all confidential administrative related issues.
• Demonstrate dependability in attendance, punctuality in reporting for work and initiative in completing a full work schedule; meeting or exceeding all established deadlines and utilizing all resources and supplies efficiently and appropriately.
• Demonstrate the ability to concentrate during the course of the day.
• Display a positive outlook with a helpful, constructive manner when working with other employees.
• Demonstrate superior patient relations and interpersonal skills; demonstrate an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public using tact, sensitivity and sound judgment; promote a positive work environment and contribute to the overall efforts of the department and the company.

• High School Diploma or GED equivalent is required.
• One year of surgery scheduling is required.
• One year of Medical Assistant experience is preferred.
• Ability to plan, schedule, prioritize and complete multiple tasks and demands is required.
• Excellent oral and written communication, interpersonal, problem‑solving and organizational skills are required.

• Requires prolonged sitting, some bending, stooping and stretching, or performing other work requiring moderate physical exertion.
• Capacity to maintain physical activity over prolonged periods of time (stamina).Able to see for the purpose of reading information received in different formats including but not limited to paper, computer, reports, bulletins and manuals.
• Able to hear for work‑related purposes.
• Requires eye‑hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
• Able to lift up to a minimum of 10 pounds.

• Work is generally performed under normal office working conditions.
• Normal level of visual strain.
• Ability to cope with stress caused by public interaction, multiple demands and extraneous noises.
• Possible exposure to contagious diseases.