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IT Service Desk Specialist — Customer-Focused

Job in Town of Germantown, Germantown, Washington County, Wisconsin, 53022, USA
Listing for: JW Speaker
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR

Job Description & How to Apply Below

Position: IT Service Desk Specialist — Customer-Focused Support
Location: Town of Germantown

JW Speaker is seeking an IT Service Desk Specialist to keep our people productive and supported. You’ll troubleshoot everyday IT challenges, manage tickets, and assist across offices and manufacturing operations in a Microsoft-based environment.

The ideal candidate has an Associate degree or IT certificate and 1–2 years of hands-on IT support, with knowledge of Active Directory, Microsoft 365, and related tools. You’ll be a people-friendly troubleshooter who helps improve processes.

As a IT Service Desk Specialist — Customer-Focused Support, you will play an important part at JW Speaker in Town of Germantown, WI, United States.

This posting is for the IT Service Desk Specialist — Customer-Focused Support role at JW Speaker, based in Town of Germantown, WI, United States.

We are looking to fill the IT Service Desk Specialist — Customer-Focused Support position at JW Speaker in Town of Germantown, WI, United States.

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