LMS & Training Manager

Role Overview

We are the UK’s #1 construction specific software player. The Causeway Adoption team is committed to ensuring that our customers derive maximum value from our solutions. The LMS & Training Manager leads the design, delivery, and continuous improvement of the organisation’s training strategy — overseeing learning systems, training content, and external partnerships to deliver a consistent, high‑quality learning experience across all products and teams.

This role plays a critical part in shaping a scalable, forward‑thinking approach that supports both product adoption and employee development.

This is a one‑year contract. Candidates at different career stages are considered.

• Define and maintain a company‑wide training programme aligned with organisational goals and growth plans, with particular focus on supporting Causeway One adoption and new product launches.
• Manage Causeway Learn (our LMS), staying current with best practices and driving innovation in delivery tools and technologies.
• Oversee training content development across all products, working closely with Product teams to ensure quality, accuracy, and consistency.
• Coordinate external training consultants and manage relationships with training providers.
• Build and maintain sales enablement assets (training catalogue, pricing, pitch materials) to support the commercial promotion of Causeway’s training offering and drive client adoption.
• Monitor training effectiveness and oversee day‑to‑day operations, implementing improvements based on feedback and data.
• Lead the launch and growth of Certifier, Causeway's credential platform, managing a three‑tier certification programme (Functional, Role, and Expert) with structured learning paths for each level.
• Build and nurture a Causeway One user community through targeted social media engagement, content, and campaigns — powered by the Certifier certification programme.

• Some experience in training, learning & development, or a similar role — junior to senior level considered; software or SaaS background is a plus.
• Strong organisational skills; project management or stakeholder coordination experience is desirable.
• Familiarity with or hands‑on experience of Learning Management Systems (LMS), ideally Causeway Learn.
• Ability to develop and implement scalable training strategies and structure high‑quality content for in‑person and digital delivery.
• Strong communication and stakeholder management skills, with the ability to engage audiences at all levels.
• Analytical mindset with the ability to assess training effectiveness and drive continuous improvement.
• Comfortable working across multiple teams in a fast‑paced environment; exposure to Product, Sales, or external vendors is a plus.
• Passionate about customer learning and enablement, with familiarity with content creation tools and AI‑driven learning solutions.

• Hands‑on experience shaping a training function from the ground up — strategy, systems, and content.
• Hands‑on ownership of Causeway Learn, shaping how learning is delivered across the entire Causeway organisation.
• Exposure to multiple product lines, teams, and senior stakeholders across a fast‑growing software company.
• A track record of delivering measurable impact — training adoption, content quality, and client outcomes you can point to.
• For junior candidates: a structured environment to develop project management, stakeholder, and Causeway Learn/Certifier skills rapidly.
• For experienced candidates: the autonomy to build something meaningful and leave a lasting mark on Causeway's learning culture.

• 25 days annual leave + public holidays, increasing with length of service.
• Income protection and life assurance.
• Access to our award‑winning benefits platform.
• We take mental health seriously and have a dedicated EAP available 24/7.
• £100 allowance towards a fitness club.
• Private Medical Insurance.
• Paid study leave + volunteering days.
• Car Scheme.