Application Support Analyst

Job in Gerrards Cross, Buckinghamshire, SL9 7RN, England, UK

Listing for: Nigel D Hughes

Full Time position
Listed on 2026-02-09

Job specializations:

IT/Tech
IT Support, Technical Support

Salary/Wage Range or Industry Benchmark: 37000 GBP Yearly GBP 37000.00 YEAR

Support Engineer Healthcare Technology (Office-Based) Up To £37,000 PA Healthcare Commision Parking Pension Join a Global Leader in Clinical Intelligence We are a market-leading provider of Clinical Intelligence solutions used in over 95% of UK hospitals and rapidly expanding across Ireland and Australia . Our technology helps clinicians make safer, data-driven decisions and directly contributes to improved patient outcomes. Were growing our Support Engineering team and are looking for an experienced, customer-focused Support Engineer to join us.

If you want to work with technology that genuinely makes a difference in healthcare, this is the role for you.

What Youll Do Handle incoming support calls and provide clear, confident assistance. Monitor and respond to support tickets within agreed SLAs. Diagnose and resolve technical issues; escalate to development when needed. Log, track, and close support cases using Jira . Install, configure, and customise applications for new customers.

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