Clinical Concierge Medical Assistant; MA-C - Urgent Care

Clinical Concierge Medical Assistant (MA-C) - Urgent Care

Join to apply for the Clinical Concierge Medical Assistant (MA-C) - Urgent Care role at Indigo

About Indigo Urgent Care
Indigo Urgent Care, a Multi Care Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 five‑star reviews, Indigo is transforming health care through a truly people‑centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world‑class health care when and where people need it most.

Position Summary
The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA‑C license scope. You will work in high collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

Unique Earning Potential

• Up to $2,500 sign‑on incentive for external candidates, including new grads and experienced medical assistants.
• $2.50/hour Indigo Premium on top of base rate for all hours worked.
• $1.75/hour X‑Ray Certification Premium for employees who become trained and certified in X‑Ray.
• $1.25/hour Weekend Differential for staff who work weekend shifts.
• Extra shift and float incentives awarded when applicable.
• Monthly Indigo Incentive Program with payout up to $300/month.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data.
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
• Create and provide a safe and supportive environment for patients.

Requirements

• Washington State Medical Assistant‑Certified (MA‑C).
• Washinton State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA‑C is issued.
• Current BLS Certification.
• Minimum one (1) year experience in physician's office or other medical facility preferred.
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire.

Idaho State Requirements

• Current CMA certification by AAMA, NHA or NCCT.
• WA state MA‑C license, or WA state MA‑R license required with endorsement by Indigo within the first 30 days of employment.
• Current BLS Certification.
• Minimum one (1) year experience in physician's office or other medical facility preferred.

What We Offer

• Excellent, robust benefits including medical, dental, and vision coverage plans with generous employer‑paid contribution, life insurance, and short‑ and long‑term disability.
• Additional Total Rewards including retirement savings plans.
• Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement (100% of tuition and fees or up to $5,250 for full‑time employees/$2,500 for part‑time employees per year).
• Generous paid time off, including time off for extended illness and wellness program to support work/life balance, including dedicated mental health coaching and services.
• Benefits eligibility may depend on role and location; some exceptions may apply.

Pay and Benefit Expectations

Salary range: $24.58 – $35.36 USD per hour. Pay influenced by skill set, level of experience, and certification(s) and/or education. Competitive benefits package including medical, dental, retirement, and paid time off. See benefit details for more information.

Seniority level:
Entry level.

Employment type:

Full‑time. Job function:
Other. Industries:
Research Services, Biotechnology Research, Hospitals and Health Care.