Sales Associate

Overview

Come lead with us at 4729 Point Fosdick Dr NW, Spc 400, Gig Harbor, WA.

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

• Drive for Results:
  Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintain knowledge of current sales and promotions; maintain pricing and visual standards.
• Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participate in visual directives including monthly store sets and sales floor maintenance.
• Customer
  
  Experience:
  
  Promote MAPS principles and standards as demonstrated in selling models and offer a cohesive omni channel experience.
• Ensure prompt resolution of customer concerns and a fast, efficient register experience; stay current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
• Reinforce buying decisions at checkout and achieve add-on goals including gift card sales; sign up clients for the reward program.
• Build and maintain a solid customer following through clienteling and wardrobing; know current product fit and style offerings in store and online.
• Maintain consistent client communication using clienteling tools (Style Connect and Customer Book).
• Operational Excellence:
  Support replenishment activities to keep the store full and abundant; assist with locate fulfillment; assist with boutique cleanliness and organization and with visual directives as directed.
• Teamwork and Growth:
  Promote an inclusive, collaborative approach to problem solving; seek personal developmental opportunities and solicit feedback; perform other duties as assigned.

• High School diploma or equivalent
• Retail or sales experience preferred
• For certain states, must be 16 or older; for all other states, must be 18 or older
• Excellent communication and customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance and a flexible work schedule, including nights, weekends, and holidays

• Constant walking/standing (67-100% of an 8-hour shift)
• Occasional lifting up to 50 lbs (1-33% of an 8-hour shift)
• Frequent climbing (34-66% of an 8-hour shift)

The wage range for this position is $16.66 to $20.80 per hour. Final wage rates are determined based on individual qualifications. Part-time associates are eligible for the company’s employee assistance program and employee discount program. For more information on benefits, please visit the company Careers page at

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.